Sheet-Pile LLC Logo

Privacy Policy

Last Update: 04 Apr, 2025

Welcome to Sheet-Pile LLC (“SheetPile,” “we,” “our,” or “us”). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, use our online tools, place bids, contact us, or otherwise interact with our services. This Policy applies to all visitors, users, and anyone accessing our sites.

1. Who We Are

Sheet-Pile LLC is the exclusive global supplier of PilePro® Certified Connectors, O-Pile® Certified Pipe Sheet Pile wall systems, and WADIT® Certified Sealing Systems. Dedicated to providing local solutions for sheet pile contractors, we work with engineers, contractors, and owners to build customized systems that meet each project’s unique needs. We are a U.S.-based company managed by the former executive director of the North American Sheet Pile Association.

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through our websites, including but not limited to https://www.sheet-pile.app, https://www.sheet-pile.com, contact forms, bidding systems, online configurators, or any other online or offline interactions where this Policy is referenced.

3. What Information Do We Collect?

3.1 Personal Information

  1. Account Registration & Bidding When you log in or place a bid on our steel sheet piling products, we may ask for your name, email address, and other relevant contact details.

  2. Contact Form When you fill out our contact form, we collect the information you provide (e.g., name, email address, phone number, and message) to respond to your inquiry.

  3. Marketing & Communications If you opt in to receive marketing communications, we collect and store your preferences to send you relevant updates and promotional materials.

3.2 Non-Personal Information

  1. Cookies & Local Storage We use cookies and local storage to remember your preferences, analyze site usage, and enhance your browsing experience.

  2. Usage Data We collect data about how you interact with our websites (e.g., pages visited, links clicked, time spent on the site) to help us improve our services.

  3. Log Information Our servers automatically record information when you visit our sites, which may include your IP address, browser type, referring URLs, and timestamps.

4. How Do We Use Your Information?

We use the collected information for the following purposes:

  1. Service Delivery To process transactions, manage bids, and deliver products or services you request.

  2. Communication To respond to inquiries, provide customer support, and send service updates or marketing communications (if you have opted in).

  3. Site Improvement To analyze user behavior, optimize our websites, and personalize your experience.

  4. Contact Form Support To process and respond to inquiries submitted through our contact forms.

  5. Legal & Compliance To comply with applicable laws and regulations and to protect our rights, property, and safety (or those of our users and partners).

  6. Security To monitor and ensure the security of our websites, systems, and data, protecting against threats or unauthorized access.

For individuals located in the European Economic Area (EEA), the United Kingdom, and other regions with similar data protection laws, we rely on the following legal bases to process your personal information:

  1. Contractual Necessity To provide you with the services you have requested or to take steps at your request before entering into a contract.

  2. Legitimate Interests For purposes of fraud prevention, ensuring network and information security, conducting business analysis, and improving our services—provided that our interests are not overridden by your data protection rights.

  3. Consent Where required by law, we will obtain your consent for specific processing activities, such as sending marketing communications.

  4. Legal Obligation To comply with legal obligations, such as accounting or tax requirements.

6. How Do We Protect Your Information?

We implement various security measures to protect your personal information, including:

  1. Encryption Sensitive information is transmitted using Secure Socket Layer (SSL) technology or equivalent encryption methods.

  2. Access Controls Only authorized personnel have access to your data, and they are required to keep such information confidential.

  3. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Payment details (such as credit card information) are stored securely and typically removed from our systems no later than 30 days after a completed transaction.

  4. Regular Audits & Updates We regularly review our data collection, storage, and processing practices to ensure compliance with applicable privacy regulations.

7. Do We Use Cookies and Local Storage?

Yes. We use cookies and local storage to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze site traffic and usage.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our sites and limit certain features.

8. Do We Disclose Your Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties, except in the following situations:

  1. Trusted Third Parties We may share your information with service providers who assist us in operating our websites or servicing you, under strict confidentiality agreements. Such providers may include payment processors, hosting services, analytics services, or marketing partners.

  2. Legal Requirements We may disclose your information when required by law or in response to valid legal processes (e.g., subpoenas, court orders) or to protect our rights, property, or safety (or those of our users and partners).

  3. Business Transfers In the event of a merger, acquisition, asset sale, or corporate restructuring, your information may be transferred as part of the transaction, subject to standard confidentiality and security arrangements.

9. International Data Transfers

Sheet-Pile LLC is based in the United States, but our services are used worldwide, including in Europe. By using our websites and services or providing us with your personal information, you acknowledge and understand that your information may be processed and stored in the United States or other jurisdictions. We implement appropriate safeguards to protect your personal data in accordance with this Privacy Policy and applicable laws, including the use of Standard Contractual Clauses (SCCs) and/or other lawful transfer mechanisms where relevant.

10. Your Rights (EEA, UK, and Other Regions)

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

  • Right to Access Request a copy of the personal information we hold about you.

  • Right to Rectification Correct any inaccurate or incomplete personal information.

  • Right to Erasure (Right to Be Forgotten) Request that we delete your personal information under certain conditions.

  • Right to Restrict Processing Request the restriction of processing your personal information under certain conditions.

  • Right to Data Portability Request a copy of your personal data in a commonly used and machine-readable format and transfer it to another data controller.

  • Right to Object Object to our processing of your personal information under certain conditions, including direct marketing.

  • Right to Withdraw Consent Where processing is based on your consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@sheet-pile.com. We will respond to your request within a reasonable timeframe, in accordance with applicable law. You also have the right to lodge a complaint with a data protection authority if you believe your rights have been violated.

11. Children’s Privacy

Our websites and services are not directed to individuals under the age of 16 (or other age as required by local laws). We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us so that we can take steps to remove such information.

By using our websites and services, you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use our websites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page and will take effect immediately upon posting. We encourage you to review this Policy regularly to stay informed.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

Sheet-Pile LLC United States of America Email: info@sheet-pile.com

This Privacy Policy is intended to provide a clear overview of how Sheet-Pile LLC collects, uses, and protects your information. For any further details, please do not hesitate to contact us.